1. Bank Transfer or EFT (Electronic Fund Transfer)
You can pay to our ENPARA Bank account (₺ & $).
2. With your Credit Cards
You can take advantage of our online payment for all types of credit card online or online payment. Your online payment will be charged to your credit card at the end of your order. Due to possible order cancellation or stock problems, refunds will be made to your credit card within 3 business days.
3. Order Refund
If your orders are canceled due to possible reasons; QAPGAN Muhendislik refunds the product price to your account and / or credit card within three working days. However, you must provide your bank account information and / or credit card information accurately and completely to our company's financial authorities.
4. Cargo and Transport Information
Most of your orders from qapgan.com are sent to our customers via online delivery to your registered e-mail address in a very short time. However, in our products delivered by cargo, there are a few issues to be considered when the cargo company delivers your order.
How should I receive the cargo package?
Since the cargo company competes with time, it wants to deliver the product and go immediately, but there is a sensitive issue. The cargo form should not be signed before receiving your cargo package. Before signing the shipping report, please check whether the box of your product is damaged due to transportation. If the box is damaged for any reason, please return your box to the cargo authority without signing any documents regarding the delivery. Your new products will be sent by us immediately. Imaaza.net is not responsible for the damage or deficiency of the products in case of receipt of the products with damaged boxes.
Is there any deformation in the delivered package?
If there is any deformation in the package brought by the cargo company or any suspicion that the product inside may be damaged, open the package with the cargo officer and check the physical condition of your orders inside without signing the cargo form. If you do not see any problems you may sign the transmit form. If you think that the products in the box are damaged in any way, please do not take delivery of the products and request a cargo damage report from the cargo officer. (Please do not take the recorded products. The products must be returned to qapgan.com.) The recorded products will be exchanged and re-shipped to you.
Broken, crushed, broken or damaged delivery.
The duty of the cargo company is to deliver the shopping you make from qapgan.com to the right person by offering a safe transportation. If there is any damage to the product, you can go to the cargo office and have a report. After the product reaches us with the minutes you have kept, your exchange will be made immediately.